Shipping Policy

Domestic (U.S. or Canada) orders over $1,000 qualify for free UPS Ground shipping.

SHIPPING OPTIONS
We offer a variety of shipping options from USPS, FedEx and UPS.

International clients may wish to use a freight forwarder.

*Quoted shipping cost is an estimate only. Shipping charged on all back order shipments. The total cost of shipping for an order will depend on the number of shipments needed to complete the order.

STANDARD OR EXPRESS SHIPPING

Standard Delivery

Standard delivery usually arrives within 4-8 business days, but may take up to 10 business days from the shipped date, excluding holidays.
Standard delivery to Alaska, Hawaii, the U.S. territories, and P.O. Boxes usually arrives within 5-8 business days.
Standard delivery to APO/FPO addresses usually arrives within 18 business days from the shipped date, excluding holidays.
Express Delivery

Express shipping orders placed Monday through Friday, excluding holidays, before 2:00 PM EST or 11:00 AM PST will usually arrive within 2-3 business days from the shipped date.
Express shipping orders placed Monday through Friday after 2:00 PM EST, 11:00 AM PST or on weekends and holidays will usually arrive within 3-5 business days from the shipped date.
Express shipping is not available for Alaska, Hawaii, U.S. territories, P.O. Boxes, or APO/FPO addresses.
Alaska, Hawaii, APO/ FPO, P.O. Boxes and U.S. Territories:

Only standard delivery is available.
All packages are sent via United States Postal Services.
U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.

DELIVERY TIME ESTIMATE
To estimate when a package will be delivered, the following should be considered: 

Credit card authorization and address verification must be received prior to order processing, and may take up to 48 hours.
Orders with Out of Stock item(s) – the items on your order that are In Stock will ship immediately by your chosen delivery method. The items on your order that are Out of Stock will ship by your chosen delivery method as soon as the items become available.

TRACKING YOUR ORDER
Once your order has been processed and shipped, an email containing the tracking number will be sent to your registered email. If you do not receive the shipping confirmation 1-5 days from the shipping date, E-mail us at info@pepr.com